How to access wifi settings on kindle fire hd

Just bought a brand new Kindle Paperwhite 10th Gen. Can't connect to wifi no matter what I do. Useless right out of the new box!!! Same here. After spending hours trying and more hours with the worthless live chat employee, Amazon graciously.

They sent me a second device, all while assuring me that this would not be a problem. Second device will not connect to my wifi either. I am returning it for a full refund. I am so disappointed that they can't provide a product that does not require a customer to waste days of time trying to fix an issue that should not be a problem.

I will be posting a review expressing this but spread the word any way we can. Don't buy a Kindle. Hi there is nothing wrong with my internet. However my kindle will not connect, it is old about 10 years so does not have the ability to update. I have done everything that has been advised to do. Does that mean she needs to be put to pasture? Total frustration. After trying to connect it myself, I called the Amazon Hotline.

The rep just kept telling me to do the same things over and over. He finally put me on HOLD and never returned. Very disappointed in the service. My Kindle Paperwhite will not connect to my WiFi. I've bought various books, Kindle Editions, and my account says "Delivered to device", but nothing appears on my Paperwhite because it will not connect to my WiFi. I've read various "How to They all begin "Make sure your device has the latest software version".

Stupid, stupid, stupid, stupid, stupid. God almighty, does Amazon not employ anyone with a brain cell? Does anyone have a solution which does not require my Paperwhite to have the latest software?

My software is 5. I understand the latest version is 5. Does that really matter? I have connected my Paperwhite to my network many times in the past. That's how I downloaded all the books currently on my device. So what has changed? Have you tried to connect your mobile hotspot? If you even cannot connect the hotspot, you can contact the Amazon customer support to request the technical support or return or exchange your kindle.

Thanks for the suggestion. I did try this the other day, but I couldn't connect. I just tried it again, and this time it did connect. Now at least I have a way of downloading my books. While I have a connection I thought I'd try updating the software, but the "Update your Kindle" option is still greyed out.

Thanks again. You can try this: - Download the latest software file to your computer - Connect your kindle to your computer via USB - Drag the file to your kindle Then, go to your kindle and the update option should be available. After trying various things, the fix was simple with a subtle difference from other suggestions we found on the web as follows: 1 - Turn off the Xfinity gateway router for 10 minutes i. This process worked twice now so should be attempted either first or if no other process works.

I am having the same problem with a two-year old Kindle Paperwhite. In the past week, I have been unable to connect to the internet. I went through all the steps, including resetting to the factory defaults at the last.

When I restarted the Kindle, I could only get to the set-up Wifi screen and no further. When I enter the password, I get the same message that it connects to Wifi, but not the Internet. All other devices in the home are working with Wifi and internet connection with no problem. If you have content already downloaded, you can access that only. I contacted Amazon's customer service using the number above in the article and spoke with a representative who tried to help, but we could get no further together.

He has referred it to Tech Support. I will update here if I get any successful resolution. I can use the silk browser or other apps and connect to the internet with both of my Kindle Fires but neither of them starting today will allow me to access anything in Bible Gateway other than the home screen. I can connect to Bible Gateway on my old wi-fi only phone to do our daily reading but not either Kindle.

Learn more The Kindle Fire tablet can be connected to any Wi-Fi network so you can browse the Web and enjoy the full benefits the Kindle Fire has to offer.

You can connect the Kindle Fire to your private at-home Wi-Fi network, or to any other public network as long as you have the necessary login credentials. Log in Social login does not work in incognito and private browsers. Please log in with your username or email to continue.

No account yet? Create an account. Edit this Article. We use cookies to make wikiHow great. By using our site, you agree to our cookie policy. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article methods. Related Articles. Author Info Last Updated: February 15, Confirm that your device has the latest software version available. Restart your Kindle and any network devices like modems or routers.

Attempt to connect your Kindle to Wi-Fi again or add a network manually. On the Amazon website, you can navigate to the Free Kindle eBooks section to find free books. Using Hands-Free mode, you can make calls or send messages from the Amazon Fire HD 10 tablet without pressing a button. Insert the SIM card tray into the device until it clicks into place and is secured. With the Kindle Fire, you can download videos straight from Amazon. On the Home screen, tap Video.

To purchase, stream, and download videos, your Kindle Fire requires a Wi-Fi connection and must be registered to your Amazon. Swipe down from the top of the screen and tap Wireless, and then tap Wi-Fi. Next to Wi-Fi, tap Off, then tap On. Restart your device. Press and hold the Power button for 40 seconds or until the device restarts automatically.

Open the Settings menu on your Fire tablet and select Device Options. Select System Updates , then Update. Your Fire tablet restarts during the software update. Step 1: Head over to the Amazon Kindle Unlimited website. Step 3: Enter payment information for when the trial comes to an end. You can also borrow Prime books if you have Amazon Prime. A: Kindle Unlimited is a service that allows you to read as much as you want, choosing from over 2 million titles, thousands of audiobooks, and up to three select magazine subscriptions.

Try it free for 30 days. Yes, you pay for Kindle Unlimited.