Offer windows remote assistance xp

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Please check the " Advanced Define, whether you allow the "Expert" only to view your activities or whether the "Expert" can also take control, i. You can review the status of current invitations , to send out a new invitation, select "Invite someone to help you" Remote Assistance : Pick how you want to contact your assistant : There are 3 methods to send out an invitation : - via Microsoft Windows Messenger but it is NOT a MUST to use it!

It is your job to advise the "Expert" of the password, either by e-mail or a phone call. When selecting "Save Invitation", you will be asked to define the location to save the file for example: to "My Documents" Remote Assistance give you some last instruction. Your system is then connecting to the "Novice" system : Once an "Expert" connects to a "Novice" system, a confirmation message will be displayed : You must click on "Yes" to allow the "expert" to continue and to view your system.

You will then the "Novice" windows of "Remote Assistance" : You can chat via keyboard type under "Message Entry" or via "Start Talking", of both the system of the "Novice" and the "Expert" are equipped with a sound-card with speakers and microphone.

At this time, the "Novice" is operating the system, the "Expert" is just watching, while they exchange information via : - keyboard chat, displayed as messages - voice communication via the network using microphone and speakers - phone call using a separate line if allowed in the settings of the invitation , the "expert" can take control of the system of the "Novice" by selecting in the toolbar "Take Control".

When the "expert" like to take control, a message will pop-up on the screen of the "Novice" informing about this request. Windows Vista and laterEnable the Remote Assistance exception for the domain profile. Skip to main content.

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